01Live
AI chat & website widgets
Configure brand voice, scripts, approved knowledge, languages, guardrails, website domains, lead qualification, and human handoff.
MX12 business services platform
Build a connected operating layer around your business.
MX12 combines customer communication, AI, telephony, connectivity, tasks, billing, and support workflows. Start with one product today and add the next workflow without rebuilding your client operations.
Available nowProduction services clients can request or use today.
Coming nextProducts under development or prepared for early access.
Last reviewedAugust 12, 2026
Available now
Services already inside MX12.
These capabilities exist in the current platform. Availability, pricing, supported countries, provider inventory, and account requirements are confirmed inside the relevant MX12 workspace before activation.
02Live
Support workspace
Organize multilingual customer and technical requests with AI intake, ticket routing, internal roles, escalation rules, status tracking, and measurable workflows.
03Live
Business telephony
Use virtual numbers, contacts, calling, SMS where supported, PBX routing, extensions, groups, schedules, IVR, media, and voicemail tools.
04Live
eSIM connectivity
Browse available regional data packages, review the live price and package terms, pay from the workspace, and manage activation.
05Live
Company operations
Create company workspaces, manage roles, assign tasks, keep task discussions and files together, submit tickets, and track billing activity.
06Live
Company CRM Studio
Configure company-specific deal stages, contacts, tasks, reusable fields, products, data limits, and a shared CRM workspace.
Coming next
The next connected business layer.
These products are planned, prototyped, or prepared for controlled early access. They are not presented as generally available self-service features until MX12 activates them.
BPlanned
Managed website studio
Business site templates, guided setup, content and chat configuration, managed hosting, maintenance, and clear client approval before publication.
CPlanned
Domains & publishing
Publish under an MX12-hosted path, connect an existing client domain, purchase a domain with clear ownership terms, or transfer it to the client.
DPlanned
Industry launch packs
Coordinated website, AI chat, knowledge, intake, task, and CRM templates for service businesses, retail, property, education, hospitality, and more.
EPlanned
Managed site rental
A monthly service combining the site, secure hosting, updates, MX12 integrations, support, renewal visibility, and an orderly exit or transfer process.
FSoon
More communication channels
Bring additional social messaging channels into the same AI, manager handoff, conversation history, task, and CRM workflow.
How is CRM Studio provided?
Each company receives an isolated rented workspace with a guided setup, configurable pipeline, contacts, deals, tasks, fields, products and storage visibility. Company owners configure the structure; team members work with the shared records.
What exists behind Website Studio?
MX12 currently provides AI widgets that can be installed on an existing website. The separate site-template builder, managed publishing, domain purchase, and transfer workflow still need their own implementation.
How it should work
One controlled launch lifecycle.
Every new managed site, domain, CRM, or communication setup should follow the same transparent process so the client always knows what is drafted, approved, live, billed, and transferable.
Discover
Confirm the business, audience, services, markets, workflows, and ownership.
Configure
Select templates, integrations, data, roles, knowledge, routing, and safeguards.
Review
Preview content, pricing, domain settings, permissions, and customer-facing actions.
Publish
Go live only after explicit client approval and successful technical checks.
Operate
Monitor performance, update services, renew or transfer ownership, and improve.
Start with what is available now.
Tell MX12 what your business needs. The team can separate an active service request from an early-access requirement and propose the right next step.