Core agreement
PDF
Terms of Service
Main rules for using MX12, account access, payments, service scope, and dispute terms.
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Official PDF set
Legal documents
This page collects the current MX12 legal documents that apply to website visitors, registered clients, company creators, support services, AI data processing, connected channels, billing, refunds, and telephony-related services where applicable.
Agreement library
Read or download before using MX12
Registration and continued use of MX12 means that you have reviewed the applicable documents below. Some documents apply only to specific services, such as telephony or service-level commitments.
Data protection
PDF
Privacy Policy and AI Data
How personal data, company data, AI prompts, chat content, and operational records are handled.
Website tracking
PDF
Cookie Policy
Cookie categories, consent choices, analytics, and browser control options.
Platform safety
PDF
Acceptable Use Policy
Allowed and prohibited use of MX12 services, AI tools, channels, and support systems.
Billing terms
PDF
Refund and Cancellation Agreement
Cancellation rules, refund handling, payment reversals, and billing review procedures.
Service delivery
PDF
Service Level Agreement
Support levels, service timing, reporting, exclusions, and operational expectations.
Telephony notice
PDF
E911 Disclosure, Assumption of Risk and Waiver
Emergency calling limitations and risk disclosures for telephony-related services where applicable.
The PDF versions are the controlled legal documents for MX12. If a short website summary conflicts with a PDF document, the PDF document should be treated as the governing version for that topic.